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Jawaharlal Nehru University Entrance Examination
JNUEE - 2021
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Query Redressal System (QRS)
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Contact Us
National Testing Agency
For any transaction related queries/inquiry, please contact at:
(a)
If Paying through State Bank of India (SBI):
Sl.
Name
Email ID
Contact Number
1
CMS Team
merchant@sbi.co.in
2
Helpdesk1
dgmcs.cc@sbi.co.in
18004253800
3
Customer Care
agmcustomer.Ihodel@sbi.co.in
1800112211
4
Helpdesk2
sbi.05222@sbi.co.in
08026599990 / 0120-2497771
5
Through SMS
UNHAPPY (add text)
8008202020
(b)
If Paying through Canara Bank:
Sl.
Name
Email ID
Contact Number
1
Helpdesk
pgsupport@billdesk.com
9984021340
2
Complaint Management Services
genadmnronoida@canarabank.com
3
Customer Care
genadmnronoida@canarabank.com
4
Through SMS
genadmnronoida@canarabank.com
(c)
If Paying through PAYTM:
Sl.
Name
Email ID
Contact Number
1
Helpdesk
education.support@paytm.com
0120 4789525
2
Ankush
education.support@paytm.com
0120 4789526
(d)
NTA Helpdesk Contact details (in case the payment related issues are not resolved through the above mentioned Helplines of the concerned Bank/Payment Gateway Integrator):
Phone No.: 011-40759000